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PRIVACY POLICY – Adelaide Rose Store

INFORMATION REGARDING THE COLLECTION OF PERSONAL DATA AND CONTACT INFORMATION, AS WELL AS THE DATA CONTROLLER


1.1 Thank you for visiting our website and for your interest in our services. Below, we provide information about how your personal data is processed when you use our site. Personal data refers to any information that can be used to identify an individual.


1.2 The data controller for this website, in accordance with the General Data Protection Regulation (GDPR), is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data. You can contact us at: info@adelaiderose.com


1.3 This website uses SSL or TLS encryption for security purposes to protect the transmission of personal data and other confidential content (such as orders). You can recognize a secure connection by the "https://" prefix and the padlock symbol in your browser's address bar.


DATA COLLECTION DURING YOUR VISIT TO THE SITE

If you visit our site solely for informational purposes (without registering or providing data), we only collect the data that your browser transmits to our server (so-called "server log files"). These include:


  • Website visited
  • Date and time of access
  • Amount of data transferred (in bytes)
  • Referrer from which you accessed the site
  • Browser used
  • Operating system
  • IP address (anonymized, if applicable)


COOKIES

We use cookies in various parts of the site to enhance your experience and enable certain features. Cookies are small text files stored on your device.

Depending on their function, cookies may collect data such as your browser, location, or IP address. Some cookies facilitate the checkout process (for example, by saving the contents of your shopping cart). The legal basis is Article 6(1)(b) of the GDPR (performance of a contract) or Article 6(1)(f) of the GDPR (legitimate interest). Disabling cookies may limit the functionality of the site.


CONTACT

When you contact us (via the contact form or by email at info@adelaiderose.com), the personal data you provide will be used exclusively to respond to your inquiry.


ACCOUNT CREATION AND CONTRACT PERFORMANCE

We process your data for as long as necessary to fulfill the contract and subsequently delete it in accordance with statutory retention periods.


USE OF DATA FOR DIRECT MARKETING

6.1 Email Newsletter

The newsletter is sent only with your express consent (double opt-in).


6.2 Emails to Existing Customers

We may send you offers for similar products based on our legitimate interest.


DATA PROCESSING FOR ORDERS

We transmit the necessary data to shipping providers and payment service providers to fulfill the purchase contract at www.adelaiderose.com.


REQUEST FOR REVIEWS

We request reviews only if we have your prior consent.


SOCIAL MEDIA: EMBEDDED PLUGINS

Social media plugins only transmit data when you actively click on them.


ONLINE MARKETING

We use personalized advertising based on legitimate interest to offer you relevant products.


ANALYTICS SERVICES

We use Google Analytics with anonymized IP addresses to understand website usage without identifying individual users.


REMARKETING

Facebook Pixel and Google Remarketing are used only with your prior consent.


DATA SUBJECT RIGHTS

You have the right to:

Access: find out what data we hold about you

Rectification: correct inaccurate data

Erasure: request the deletion of your data

Restriction and objection: restrict the use of your data

Portability: to receive your data in a structured format

Withdrawal of Consent: to withdraw any prior consent

Complaint: to file a complaint with the competent authority

 

DATA RETENTION PERIOD

We retain data for the period required by law (tax and commercial) and subsequently delete it securely.